Results

 

We are seeking a highly organized and proactive operations leader to oversee a wide range of responsibilities, including administrative workflows, registration management, direct team supervision, and community engagement. The ideal candidate is experienced in operational leadership, skilled at cross-functional coordination, and committed to delivering high-quality services across all program areas.

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Key Responsibilities

Administrative Operations

• Oversee day-to-day administrative workflows and internal communications.

• Ensure collaboration across all departments to support seamless service delivery.

Registration & Communication

• Manage all registration processes using software platforms.

• Maintain accurate registration data and generate regular reports.

• Ensure timely and effective communication with participants, staff, and stakeholders.

Marketing & Events (Direct Reports)

• Supervise the planning and execution of marketing campaigns, outreach initiatives, and events.

• Partner with the Marketing & Events Coordinator to promote programs and build brand presence.

Facilities (Direct Reports)

• Oversee scheduling, usage agreements, and maintenance coordination.

• Cultivate relationships with external partners to support program access and expansion.

Logistics & Travel (Direct Reports)

• Coordinate travel and lodging arrangements for events and activities.

• Serve as the primary contact for all travel-related inquiries.

• Ensure cost-effective travel aligned with budget and scheduling needs.

Community Engagement

• Build and maintain partnerships with local organizations and stakeholders.

• Represent the organization at meetings and events to support growth and visibility.

Financial Oversight

• Support budget planning and monitor expenses related to registrations, travel, and program operations.

• Collaborate with finance leadership on billing, refunds, and financial reporting.

Internship Program Leadership

• Recruit, train, and manage interns each term.

• Develop a hands-on, educational internship experience focused on operational learning.

Stakeholder Relations

• Build strong, trusting relationships with participants, families, sponsors, and the broader community.

• Respond promptly to concerns and provide a positive experience for all involved.

Policy, Compliance & Strategic Growth

• Ensure processes align with internal policies and external regulations.

• Contribute to long-term planning and strategic initiatives to support organizational growth.

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Qualifications

• Bachelor’s degree preferred.

• Minimum 3 years in a management or operations leadership role.

• Proven experience leading teams and supervising direct reports.

• Proficiency in PlayMetrics (required).

• Strong communication, organizational, and problem-solving skills.

• Familiarity with Microsoft Office Suite, Google Workspace, Apple Mail, and GotSport (preferred).

• Prior experience in event planning and travel logistics strongly preferred.

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Compensation & Benefits

• Salary: $45,000 – $55,000/year (based on experience)

• Program Enrollment: 100% discount on registration for immediate family (excluding deposits and team fees)

• Camps Enrollment: 100% discount for immediate family

• Commission Bonus: 20% commission on sponsorships and partnerships directly secured

• Growth Opportunities: Potential for professional development and advancement within the organization

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp

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